Message to Families
Hear From Our Families
The Muse Family
"My brother and I would like to share our experiences in working with Marc Friedlander of Senior Assisted Solutions. In June, 2019 my mother was recovering from a fall and in a rehabilitation community when I first contacted Marc for advice. My brother and I realized our mother would not be able to return home and continue to live independently. The rehab team recommended my mother for release within 2 weeks. My brother and I knew our mom could not take care of herself without 24/7 support. We didn’t even know where to begin our search for her new home. I called Marc and explained the situation which included a very tight timeline. Marc made sure he knew our mother’s medical and physical needs. He and I talked at length in order for him to set up a schedule of assisted living community tours that matched her individual strengths and needs. Within 2 days of scheduled tours, I signed a contract with an assisted living community and my mother was “seamlessly” moved to her new home. Marc “walked” us through every step of the way. He answered our questions and helped us make a very important decision with thoughtful and respectful discussions. Marc helped us collate the gathered information about each community in order to make the best decision for our dear mother. My brother and I, along with other family members were able to move our mother’s belongings and decorate her new “home” with her favorite pieces of furniture and decor. Her eyes lit up when she first saw her new apartment. Our mother continues to thrive and enjoy the many activities offered where she lives. Our family truly appreciated the genuine care that Marc gave us during this very stressful time in our lives. The peace of mind he gave my brother and I cannot be measured in words. We can only continue to be appreciative of Marc and the wonderful service he offers families as their parent moves to a more assisted level of life."
The Todd Family
"On behalf of my extended family I wanted to send you this letter of thanks for the exceptional service that you and Senior Assisted Solutions provided us in the recent placement of our parents, Wilbur and Betty Todd. As you know, we began our search and research into assisted living communities in the same way most people do – with little insight or knowledge in how to go about assessing communities and not knowing what variables we needed to assess to make the correct decision.
Then, by pure accident we became aware of your services. After our first meeting I felt we had made a huge leap forward from feeling our way in the dark, to having a rational, planned way of going about finding the best placement for our parents. Your methodology of defining the requirements and specific needs for our parents combined with your knowledge of the local market of communities significantly reduced the time and effort that would have been required on our part to go through the “learning curve”. The preliminary community recommendations that you suggested were all good solutions for our parents and, with deeper assessment, allowed us to make what we believe will be the right community for our parents to begin their assisted living journey.
Most of all, at all times during the process, we felt you were representing our interests and the specific needs of our parents. It was clear that you had no personal biases or arrangements with any of the communities that you work with. It is clear that your process is requirements-driven and that gave us a lot of confidence in working with you and the guidance that you provided to us.
The service you provide is invaluable. It reduced our learning curve. It reduced the “noise” in the assessment and decision-making process. And it helped us focus on the cost, service, community fit and amenities that best aligned with the needs of our parents. We can’t thank you enough for our assistance and support in this process."
The Johns Family
"My brother and I worked with Marc Friedlander to find an assisted living community for our parents. We needed a place offering a high degree of personal care for one parent, while allowing independence for the other. Marc listened closely to our needs and asked pertinent questions to fully understand the situation. He educated us on his process, which includes narrowing down a manageable facility tour based on caregiving needs. He developed a convenient schedule, which was tricky because my brother had to travel 2+ hours to be part of the process. He coached us throughout, was readily available to answer questions and was instrumental in helping us choose the right community. Marc is intimately familiar with the communities in Central Virginia - this combined with his strong interpersonal and logistic skills, makes him a stand out in his profession."
The Wolfe Family
"After 86 years, my father relocated to Richmond, VA and needed assistance in transitioning to a memory care facility. Thankfully, my sister found Marc and Senior Assisted Solutions. After careful consideration of the needs of my father, Marc found a good fit not only for him, but for the entire family. Marc was diligent in his search and maintained good communication throughout the process and afterward. He had a good rapport with the staff of each facility that we visited and a great working knowledge of exactly the type of environment my father needed. I highly recommend Senior Assisted Solutions to families who need guidance during such a stressful time."
The Conte Family
"There is nothing like being thrust into a situation like this and having NO idea where to turn for help. Marc solved that issue for me, so I could stop worrying about the care he would receive and if it would be affordable!"
We Make Finding a Home You Love For Those You Love Seamless
Contact us today so we can start developing your plan! It is always better to be proactive! A simple 30 minute conversation can help avoid a stressful situation down the road.
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